TERMS OF SERVICE

Terms and Conditions

These Terms and Conditions ("Terms") govern the use of the website www.brasileirathelabel.com (the "Site"), powered by Shopify. By accessing and using this Site, you confirm that you have read, understood, and agree to comply with these Terms at all times. Please take special note of the dispute resolution clause outlined herein, which affects your rights in resolving disputes. Read it carefully.

 

Intellectual Property

All content on our Site, including images, text, logos, and downloadable files, is the property of Brasileira The Label and the Site's creators. Users are prohibited from using any content from the Site without authorisation.

 

Acceptable Use

By using our Site, you agree not to engage in illegal activities, harass other users, violate intellectual property rights, hack accounts, or transmit offensive material. We reserve the right to suspend or terminate your access if you violate these Terms.

 

Sale of Goods

These Terms govern the sale of swimwear  available on our Site. We aim to provide accurate information about our products, although we cannot guarantee the accuracy of all details. We reserve the right to modify, reject, or cancel orders. We accept payments via Credit Card, PayPal, Debit, and Direct Debit.

 

No Returns or Exchanges

Please note that all sales are final. Once an item has been purchased, it cannot be returned. We operate on an exchange-only basis. Therefore, if you wish to make changes to your order, kindly contact our customer service team as soon as possible to discuss your options.  Please contact us within 14 days of receiving goods. Contact us at help@brasleirathelabel.com for details.

 

Exchange-Only Policy

At Brasileira, we are committed to providing high-quality products and ensuring your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your item, we offer exchanges within 14 days of the delivery date. Please note that we do not accept returns or issue refunds.

 

Shipping and Delivery

Currently, we exclusively utilise Royal Mail's standard postal service for dispatch, with goods typically arriving within 2-3 business days. While our aim is to ensure timely delivery, please note that unforeseen circumstances may lead to occasional delays. It's important to mention that at this time, we only ship within the UK. 

Cancellation Policy

Please be aware that once an order is placed, it cannot be canceled for reimbursement. We operate on an exchange-only basis. Therefore, if you wish to make changes to your order, kindly contact our customer service team as soon as possible to discuss your options.

 

Refunds and Returns

We do not accept returns for refunds; however, exchanges are possible. Please contact us within 14 days of receiving goods. Items can be returned by mail. Please contact us on help@brasleirathelabel.com for details.

 

Limitation of Liability and Indemnity

We are not liable for actions resulting from Site use. 

 

Applicable Law and Dispute Resolution

These Terms are governed by the laws of England. In the event of a dispute, parties agree to seek mediation and, if necessary, arbitration. Small claims court actions and claims for injunctive relief or intellectual property infringement remain unaffected.

 

Severability and Changes

If any provision in these Terms is found invalid, the remaining provisions will still apply. We may amend these Terms to comply with the law and reflect operational changes. Users will be notified of changes via email or on the Site.

 

Contact Details

For any Customer Service inquiries, contact us at: help@brasileirathelabel.com

For any Press and Wholesale inquiries, contact us at: contact@brasileirathelabel.com